Having worked in the car business for over 7 years now I would like to think I know a thing or two about what makes a great business like ours tick. After going over our sales logs for the last few months I noticed one key element that really stuck out. When checking our advertising sources to see where our sales were coming from I noticed that the Preston Auto Group had an abnormally large amount of sales coming from our own previous customers. Weather it was our owner base coming back for a second or thrid car, or a previous customer sending us a referral, our customers have spoken loud and clear that they are happy with the products and services they have recieved from our store. I can't think of a better compliment our customers can give us then bringing us their repeat business or trusting us with helping their friends and family with their new or pre owned vehicle purchase. In this sense, our total commitment to customer service and satisfaction before, during and after the sale has really paid off and I can only say to all of our happy customers out there THANK YOU! This same comfort level and overall satisfaction with their buying expierence has even helped our customers propel our Honda store in New Castle to a 5 out of 5 star rating on dealer.com, a third party dealership review website! I wanted to write this blog post to let all of our owner base know your loyalty and business is greatly appreciated, and certainly does not go unnoticed. Your efforts to help us achieve this great accomplishment will only make us work harder to ensure your total satisfaction with your expierence now and for years to come. Again, Thank you!
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