Friday, February 5, 2010

Toyota is here for you because you are Toyota.

Here's the latest update on the recall:

  1. We're starting to send letters this weekend to owners involved in the recall to schedule an appointment at their dealer.
  2. Dealerships have extended their hours - some of them working 24/7 - to fix your vehicle as quickly as possible.
  3. Trained technicians have begun making repairs.

We've halted production of these models this week to focus on fixing the problem for the vehicles that are on the road.

Our entire organization of 172,000 North American employees and dealership personnel has been mobilized. And we're doubling our quality control efforts across the company.

Ensuring your safety is our highest priority. We will continue to update you with accurate and timely information about the status of the recall in the days and weeks ahead.



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